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Fire Insurance Claim? IMPORTANT TIPS from The Shelley Group, Inc.

Insurance companies don't always make the fire insurance claim process easy. When your home or business is damaged by fire, it's easy to just go along with whatever the insurance company says. But it's important to take charge of the situation. To help you out, we have put together some tips for dealing with fire insurance claims.

Personal Property

Please refrain from releasing your personal property until a comprehensive strategy for your ENTIRE fire insurance claim is in place. Before allowing any company to clean or restore your property, consider seeking assistance from The Shelley Group to understand your rights and options.

Damage Estimates

Dealing with fire and smoke damage claims requires careful consideration. Rushing into decisions, such as hiring a contractor to rebuild your home, can have negative consequences. It's essential to obtain accurate estimates to assess the real cost of repairs as compared to the insurance company's offer. Remember, skilled professionals like The Shelley Group, Inc. can help maximize your settlement by leveraging your policy. They can provide the necessary documentation and negotiate for additional funds, advances on claims and ensuring you receive the full amount you deserve.

Personal Property Inventory

In the event of a fire or other disaster, would you be able to remember all your possessions? Having an up-to-date home inventory will help you get your insurance claim settled faster, verify losses for your income tax return and help you purchase the correct amount of insurance. Download our FREE Contents List below.

Download PDF • 978KB

Stay Organized

Be sure to document ALL communications. Keep all emails and make a record of every phone call. Ask the insurance adjuster to summarize phone conversations in subsequent emails. Additionally, retain all receipts for expenses related to the fire damage. Most importantly, make copies of all documents relevant to your claim.

Know When to Get Professional Help

The Shelley Group will maximize fire insurance claim settlements. If you’ve received any of the following:

  • Reservation of Rights letter.

  • Demand to participate in an Examination Under Oath (EUO).

  • Notification that the fire is suspicious or is under investigation.

  • Notice that your fire claim has been denied, underpaid or the claim process is at a standstill.

My Private Adjuster. WORKING FOR YOU, not the Insurance Company.
My Private Adjuster. WORKING FOR YOU, not the Insurance Company.

Navigating the SC & NC Insurance Claims Process for Your Business or Personal Property.


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